Order with Confidence Online Using Our Secure Shopping Cart:
We
welcome Visa, Master Card, and PayPal for online purchases. Click
"Add to Cart" and when finished, click "View Cart
/ Checkout" to complete your order. Please be sure to click
the correct destination for your shipment (U.S.A., Canada, or Other
Foreign) — Orders placed at U.S. prices for foreign delivery
cannot be filled and will be voided.
To Order by Mail: Print
out, complete, and send the mail-order
form with your personal check or money order (payable in U.S.
dollar on a U.S. bank), or credit card information. For your protection,
all credit card information is destroyed after orders have been
processed.
Distributor
and Dealer Orders: Discounts
and credit terms are available to qualified U.S. distributors and
resellers. A tax-exempt number and verifiable business address are
required. See the purchase order page for
current rates and terms. Discounts are available to foreign distributors
only with pre-payment in full, including shipping costs.
Institutional
Orders: We
welcome purchase orders (60 days net) from non-profit libraries and
educational institutions, with proper verification. Please include
a purchase-order or other authorization number, as well as complete
contact information. Purchase orders are accepted only from qualified
purchasing agents, and are not available to individual students or
instructors. Mainspring Press titles may also be ordered through YBP,
Blackwell's, and other major library distributors.
Guarantee
and Returns: If
you are dissatisfied with your purchase for any reason, return it
in new condition, postmarked within 30 days of the shipping date shown
on your receipt, for a refund of your purchase price. This refund
policy applies only to items purchased directly from Mainspring Press
or mspBooks. Items purchased from other dealers or distributors must
be returned to place of purchase and are subject to their returns
policies.
Refund
Methods:
For Visa, Mastercard or PayPal Purchases — Refunds
will be made directly to the account to which the purchase was charged;
refunds will not be made to any other account, or by check.
For Check or Money Order
Purchases — Refunds will be made by check.
Return
Postage Reimbursement:
From U.S. and Possessions — Return postage within the
U.S.and its possessions will be reimbursed at USPS Media Mail rates.
If you use another method of return shipping, you will be reimbursed
up to the comparable Media Mail rate, as determined by weight. From
outside the U.S. — Foreign return-shipping costs are
not reimbursed, except for damaged or defective items returned for
replacement-in-kind. Mainspring Press is not responsible for refunding
foreign customs fees or taxes paid by the recipient; contact your
local customs or taxing authority.
To
Ensure Your Refund: Be
sure your package is postmarked no later than 30 days from the shipping
date shown on your receipt, and enclose a copy of your Mainspring
Press receipt (photocopies acceptable). No refunds will be made for
marked, soiled, shopworn, or damaged merchandise (other than defective
items, items damaged in shipment, or items sold specifically as seconds);
or for items not purchased directly from Mainspring Press or mspBooks.
